Returns and Refund Policy

You can initiate a return up to 7 days after delivery if:
You receive a
wrong, damaged, defective or counterfeit item.

We do not offer any refunds but you can get a replacement, an exchange or
a credit towards a future purchase.

Return Instructions

STEP 1: Send a Complaint
Include pictures of the faulty product to info@olivetreekits.com as a
means of evidence.
STEP 2: Return after Authorization
Once your claim is validated, we will provide information on the most
suitable means of getting the item from you.
STEP 3: Get Resolution
Once the item has been received, we will ensure you get a replacement or
exchange depending on what you choose.